Hotel Policies
The Charles Napa Valley, An Old World Inn is an adults-only property and maintains a 100% smoke-free environment.
We love animals and can accommodate your pets in several designated rooms on the first and second floor of the hotel, for an additional fee of $45 per night (per pet).
Located in downtown Napa, the hotel offers convenient access to a variety of acclaimed restaurants and local favorites.
Dining options nearby include top-rated options like Scala, Q Restaurant & Bar, Oenotri, Grace’s Table, Ristorante Allegria, and Celadon—each offering a distinct taste of Napa’s culinary scene.
Popular attractions such as Oxbow Public Market, the Napa Valley Wine Train, Uptown Theatre, and the Napa Valley Opera House are just minutes away. Outdoor destinations like Connolly Ranch and Skyline Wilderness Park are also easily accessible for guests looking to explore the valley beyond the vineyards.
General Details
Check-in Time: 03:00 PM
Check-out Time: 11:00 AM
Currency: USD ($)
Extra Adult Cost: $20.00 per night
Children are not allowed at our hotel
The minimum check-in age is 18 years old
There is no capacity for extra beds
Pets are allowed in designated rooms
The cost to host pets is $45 per night plus tax
ADA-defined Service Animals are allowed at no additional charge
Additional terms and conditions may apply for guests traveling with pets.
Cancellation Policy
We have a 48-hour Cancellation Policy on rooms. If you wish to cancel or modify a reservation, you must do so by 48-hours or 2 days prior to your arrival date. If you cancel or modify your reservation post the expiration of the Cancellation Period or you fail to show up, a no-show charge will be levied on your credit card for one full night plus tax. Early departures are considered last-minute cancellations and are non-refundable.
Holidays & special events are subject to seasonal rates. Non-refundable reservations cannot be canceled or modified. The total reservation amount will be charged in case of cancellation or no-show. The hotel reserves the right to cancel your reservation.
Questions?
If have any questions about our general policies or terms and conditions, please don’t hesitate to give us a call: 707-727-7979